IT Delivery & Support Supervisor
Częstochowa, WP, PL, 42-200
Req ID 73494 | Częstochowa PSS Eng&Glob.F, Poland, ZF Passive Safety Systems Poland Sp. z o.o.
Responsibilities:
- Delivery of IT services for on-site and remote users from different reporting units
- Lead, coach and develop supervised employees
- Identify, prioritize and drive resolution of key issues that impact service availability or performance
- Responsible for planning, maintaining and control of local budget
- Partner with global support functions to roll out on-site new solutions
- Identify, develop and implement strategies to improve performance of routine tasks
- Interaction with global IT teams responsible for technical services
- Delegate tasks and supervise realization by external contractors
- Co-ordinate local IT infrastructure projects
- Responsible for security assurance on back end and client devices
- Support production sites in Production IT Security assurance
Requirements:
- Bachelor’s Degree in IT or related fields
- Automotive experience preferred
- Expeirence in management of departmental budgets
- Broad knowledge of operational procedures and tools
- Leadership skills
- Recognized as expert and authority by employees and internal customers
- Customer and IT solution-oriented way of working
- Excellent communicator at all levels with the ability to influence and persuade across all levels of the organization and build productive relationships
- Demonstrate strong oral and written communication skills
- Comfortable in a matrix environment
- Experience in prioritizing and resolving key issues
- Demonstrate strong skills in development and implementation of IT infrastructure systems
- Knowledge of the systems
-
- Service Now
- VMWARE
- SCCM
- Active Directory
- Microsoft 365
- Cisco / Juniper
- Windows / Linux servers
- ITIL
- Client device management
We offer:
- Stable employment and attractive work conditions
- Possibility of professional development in an international environment
- Benefit package: private medical care, MyBenefit platform, discounts package on goods and services
- Flexible working hours and possibility of working in a hybrid model (20% remotely)
Be part of our ZF Lifetec team as IT Delivery & Support Supervisor and apply now!
Contact
Weronika Flak
weronika.flak@zf-lifetec.com