Product and Process Quality Engineer
Country/Region:
SV
Location:
SV
Req ID 73441 | El Salvador, El Salvador, ZF Passive Safety Systems El Salvador, Ltd.
**The ZF LIFETEC plant is located in Lourdes, Colon**
Your Tasks
- Lead of Customer Quality Customer to handle customer claims and perform Problem Solving Resolution Management Review according to ISO 9001/IATF 16949 standards
- Drive compliance with quality management systems standards (ISO 9001, IATF 16949, VDA, etc.) and customer specific requirements
- Lead problem solving resolution techniques and tools as 8D's, A3's, Is - Is not, 5W's - 2H's, Ishikawas, 5 Why's - 3 Legged, etc...is a must.
- Lead compliance with customer quality certifications (e.g.: GM BIQS, Ford MSA, VW Formel Q, BWM Requalification of product and processes, etc.)
- Black Belt certification is highly desirable (extra bonus).
- Lead External and Internal quality management system and process audit management (ISO 9001, IATF 16949, VDA, LPA, etc.) and customer specific requirements.
- Responsible of On time response to all customer claims by following Fast Response methodology (containment <24hr, root cause definition <5 days, action plan < 20 days, total 8D close within 30 days.)
- Create for each claim lessons learned and ensure read across along processes
- Responsible to update PFMEA and CP to close each 8D
- Responsible to conduct close off audits for each claim.
Your Profile
- Deep understanding of Operations and Quality
- Domain of Problem Solving Resolution Techniques and Tools as 8D's, A3's, Is - Is not, 5W's - 2H's, Ishikawas, 5 Why's - 3 Legged, etc....
- Six sigma approach and Black Belt certification
- Deep knowledge and understanding of quality management system standards (ISO 9001, IATF 16949, VDA, etc.) and customer specific requirement
- Robust global network with Divisional, Regional and Functional Heads
- Proven experience to successfully manage cross functional teams (direct and/or dotted reporting line teams)
- Advanced English
Be part of our ZF Lifetec team as Product and Process Quality Engineer and apply now!
Contact
Barbara Campa
Barbara.Campa.external@zf-lifetec.com