Sr. Customer Service
Reynosa, TAM, MX, 88788
Req ID 72697 | VSS deMexico Reynosa Plant, Mexico, TRW Vehicle Safety Systems de Mexico S. de R.L. de C.V.
Your Tasks
- Answering questions about a company’s products or services.
- Providing proactive, responding promptly to customer inquiries & ensure delivery on time.
- Processing orders, forms, applications, and requests.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
Your Profile
- Collegue Degree
- 5 years of experience.
- SAP/OR9 Knowledge.
- Automotive Industry experience: Principal Ford
- Ford supplier portal, disputes process, routing instructions, add & cancel extra routes, Ford warning alerts, ascent Portal, delivery performance portal.
- Bilingual - Oral & Written.
- APICS Certificate is a plus.
- Analytical; Team work
- Assertive negotiation.
- Effective communication.
Our Benefits
- Benefits above the law | Major Medical Expenses Insurance | Global growth opportunities | Competitive Wages
Be part of our ZF Lifetec team as Sr. Customer Service and apply now!
Contact
Barbara Campa Fernandez
barbara.campa@zf-lifetec.com